Software watches. Specialists fix.Españolinfo@mgmtcore.aiSee a demo
Industries · Med spas

Reputation management for med spas and aesthetic clinics

Clients research a med spa for weeks before they book, reading every review and, more and more, asking AI who is safe and skilled. MGMT Core answers every Google review with discretion, keeps every location's listing correct and tracks whether ChatGPT and Google AI recommend you, with a named specialist doing the work.

The short answer

For a med spa, MGMT Core does three jobs. Every Google review gets a reply in your brand's voice, with negatives followed up by a specialist within one business day. Your name, hours, services, phone and booking link stay correct across maps and directories. And we check daily whether AI assistants name you for questions like "best place for Botox near me", then work on the sites they trust. $400 per location a month, no contract.

Why it matters

Clients take longer to choose a med spa than almost any other local business

Reviews

Trust is the whole sale

Clients want proof of skill, safety and a calm experience. A steady stream of recent, specific reviews does more than any promotion.

Map

Searches are by treatment

Clients search for the treatment, not the business: lip filler, laser hair removal, HydraFacial. The right categories and services decide who appears.

AI

AI shortlists the options

Clients ask ChatGPT and Google AI who is the most experienced injector nearby. AI names clinics it sees consistently described and well reviewed.

The questions

What clients ask AI before they book

We track ten questions like these for every location, across ChatGPT, Gemini, Google AI Overviews, Google AI Mode, Microsoft Copilot and Perplexity, every day.

Injectables

"Best place for Botox near me"

"Which injector near me gives natural-looking results?"

Filler

"Lip filler near me with good reviews"

"Who is the most experienced filler injector nearby?"

Laser

"Laser hair removal near me"

"Which clinic is good for laser on darker skin?"

Skin

"Best facial for acne scars near me"

"Where can I get microneedling done well?"

Body

"Body contouring near me"

"Which med spa near me has the best reviews?"

Value

"Med spa membership near me"

"Affordable Botox near me that is still safe"

Example questions only. We agree your ten questions per location on your setup call.

What we do

What we do for each location

Set up your voice

On your setup call we agree how replies sound, how you mention booking and consultations, and the topics replies never touch.

Answer every Google review

Every Google review is answered. Negative reviews, such as results or pricing complaints, go to your specialist within one business day.

Ask happy clients

Review-request campaigns go to recent clients by email and link, so new reviews keep arriving at a steady pace.

Fix every listing

Business name, address, phone, hours, service categories and booking links corrected across the network, with duplicates suppressed.

Track AI answers

Ten client questions per location, checked daily across six AI engines, showing who is named instead and which sites AI trusts.

Work the sources

Your specialist works on beauty and treatment directories, local lists and other sources AI cites, and reports what changed every month.

Side by side

Doing it in-house vs MGMT Core

The jobMGMT CoreIn-house
Replying to Google reviewsWithin one business dayFront desk, when there is time
Negative reviewsSpecialist follow-up within one business dayOften left for the owner or medical director
Services and categoriesCorrect everywhereUsually only on Google
Whether AI recommends youTracked daily across six enginesNot tracked
Monthly view of every locationReport and callRarely compiled
Cost$400 per location a month, or $4,000 a year. $199 setup. No contract.Staff hours every week, plus separate tools
Handled with care

Replies with discretion

Many clients never tell anyone they had a treatment. Our replies keep it that way, and protect the clinic.

  • Replies never confirm someone was a client or name a treatment
  • No results claims, medical advice or prices in public replies
  • Complaints are taken offline to the clinic manager
  • Requests follow Google's review policies, with no incentives or filtering
What it costs

One price per location

Every location gets the full service: AI visibility tracking and outreach, listings across a 102-publisher network, every Google review answered, a named specialist and a monthly report and call.

Med spa groups usually start with every location so clients see the same standard wherever they search.

3 locations: $1,200 a month, or $12,000 a year, plus a one-time $199 setup. One location is welcome too. See pricing.

FAQs

Med spa reputation questions

Do you reply to reviews for every location?

Yes. Each location has its own profile, reviews, listings and report, and every Google review at every location gets a reply.

How do you reply to an unhappy client about results?

We acknowledge how they feel without confirming a treatment or discussing results, and invite them to speak to the clinic directly. Your specialist flags it to you within one business day.

Which directories matter for med spas?

Google, Apple Maps, Bing, Facebook and Instagram matter for every med spa, plus beauty and treatment directories available in your country. Your specialist confirms the list on your setup call.

Can you help us get more reviews?

Yes. Review-request campaigns go to recent clients by email and link. Every client gets the same request, with no discounts or gifts, which keeps you within Google's rules.

Can you remove negative reviews?

No. MGMT Core answers reviews and helps you earn more good ones. If a review breaks a platform's rules, removal is specialist work handled by MGMT Reputation, and we can introduce you.

How much does it cost?

$400 per location per month, or $4,000 per location per year, plus a one-time $199 setup per account. There is no contract.

Related

More industries we work with

How it works for every location: Visibility AI, Listings AI and Reviews AI. More answers in our full FAQs.

Does AI recommend your med spa?

We check whether AI names one of your locations for a real client question, who it names instead and which sources it trusts.