Frequently asked questions

$400 per location per month, or $4,000 per location per year, which saves 17%. There is a one-time $199 setup fee per account. No contract. See the pricing page.

It is paid once per account, not per location. It covers your 60-minute setup call, connecting every location and your first AI visibility baseline.

Yes. Choose anywhere from one to fifty locations at checkout and add more whenever you need.

No contract. The monthly plan can be cancelled any time. The annual plan is paid up front for the year.

Pricing is per location. If you have ten or more, book a demo and we will talk it through.

By card through secure checkout from Stripe. You will get a receipt by email straight away.

Software that watches your reviews, listings and AI visibility for every location, plus a named reputation specialist who fixes what matters. It is built and run by the team behind MGMT Reputation.

Both, on purpose. The software watches every location every day. The specialist answers reviews, fixes listings and pitches the sources AI trusts. That mix is why it costs $400 and not $40.

Three things per location. Watch: daily checks of AI answers, reviews and listings. Fix: every Google review answered, negatives followed up by a specialist, and wrong details corrected. Report: a monthly report and a 30-minute call with your specialist.

We do not remove reviews, handle legal disputes, run ads, build websites or post on social media. If you need review removal, the team behind MGMT Core, MGMT Reputation, can help and we will introduce you.

A named person on your account. They know your business, write replies in your voice and run your monthly call. You always know who to contact.

ChatGPT, Gemini, Google AI Overviews, Google AI Mode, Microsoft Copilot and Perplexity.

No, and nobody honestly can. Nobody controls what AI says. We track it, fix the causes we can influence, such as wrong listings and unanswered reviews, and pitch the websites AI trusts. You see the score move, or not, every month.

How often AI assistants name your business when customers ask the questions that matter for your service and area. It is shown with who is named instead of you.

On your setup call we agree around ten real questions per location, such as “best dentist near me that takes new patients”. We track those every day.

The websites AI keeps citing when it answers your questions. We show which of them cover you, and your specialist pitches the ones that do not.

A one-off report showing whether AI names your business, who it names instead and which sources it trusts. It arrives within 2 business days, with no call required. Get yours.

Within one business day. Every Google review gets a reply in your voice, and negative reviews get a specialist follow-up within one business day.

No. We answer them professionally, which is what customers and AI both read. If you need a review removed, we will introduce you to MGMT Reputation, the team behind MGMT Core.

Never. We send review requests to your real customers and thank the ones who reply.

The major directories, maps and GPS platforms, including Google, Apple Maps, Bing, Facebook and Waze. The exact set varies by country and business type, and your specialist sends you the list for each location. See platforms we cover.

Duplicate listings of the same location confuse customers and AI. We flag them and suppress or merge them where the platform allows.

You get a receipt, then your specialist emails you to book the 60-minute setup call. We connect your locations, choose your tracked questions and run your baseline.

A list of your locations, manager access to your Google Business Profiles and a few notes on how you like to sound in replies.

Businesses with more than one location: dental and medical, legal, home services, automotive, restaurants and franchise groups. See industries.

Yes. Read the plain-English summary on our security page.

The team behind MGMT Reputation, a reputation management agency with offices in Chicago, Buffalo, Nashville, Seattle and St. Catharines. We run MGMT Core on our own offices first. See client zero.