FAQS
Frequently Asked Questions
What is MGMT Core™?
MGMT Core™ is an AI-powered reputation and visibility platform that automates reviews, listings accuracy, AI visibility, and reputation analytics across all major search and discovery platforms.
Is MGMT Core™ a SaaS platform or a service?
MGMT Core™ is a software platform (SaaS).
It operates continuously in the background to monitor, optimize, and protect your online presence using AI-driven systems.
What does MGMT Core™ include?
MGMT Core™ includes:
- Reviews AI (growth, monitoring, sentiment analysis)
- Listings AI (accuracy, optimization, duplicate suppression)
- AI Visibility & Scout intelligence
- Reputation analytics and reporting
- Multi-location dashboards
- Continuous optimization
What does MGMT Core™ NOT include?
MGMT Core™ does not include:
- Live chat or inbox messaging
- Customer support ticketing
- CRM-style messaging tools
- Sales communication tools
It focuses on reputation signals, not customer conversations.
How does Reviews AI work?
Reviews AI automatically:
- Triggers review requests after real customer events
- Optimizes timing and follow-ups
- Analyzes sentiment, keywords, and trends
- Drafts on-brand review responses (approval-based)
- Tracks review velocity and rating distribution
Does MGMT Core™ remove negative reviews?
MGMT Core™ does not guarantee removals.
It reduces negative impact through:
- Faster review acquisition
- Sentiment and risk detection
- Response optimization
- Reputation balance over time
How does Listings AI help my business?
Listings AI ensures your business information is:
- Accurate across search, maps, and directories
- Optimized for keywords and categories
- Protected from duplicates and malicious edits
- Continuously monitored and corrected
Which platforms are supported for listings?
MGMT Core™ syncs with major networks including:
- Apple Maps
- Yelp
- Bing
- GPS and navigation platforms (TomTom, Waze, etc.)
What is the Listing Accuracy Score?
The Listing Accuracy Score is a real-time metric that tracks:
- Data accuracy
- Errors found and fixed
- Keyword coverage
- Ranking impact
- Optimization progress
What is AI Visibility?
AI Visibility measures how well your business appears in:
- AI-powered search results
- Recommendation engines
- Local discovery platforms
- Emerging AI assistants
It shows where you are visible and where you are not.
Is MGMT Core™ suitable for multi-location businesses?
Yes. MGMT Core™ is built for:
- Franchises
- Chains
- Enterprises
- Regional and national brands
It supports bulk updates, location rollups, and location-level insights.
How long does onboarding take?
Most accounts are onboarded within a few business days, including:
- Platform sync
- Initial listing optimization
- Review flow configuration
- AI visibility baseline setup
Is there a setup fee?
Yes. A one-time setup fee covers onboarding, system syncs, and initial optimization.
Can MGMT Core™ replace a reputation agency?
MGMT Core™ replaces manual, reactive reputation work with automated systems.
For legal takedowns or PR campaigns, MGMT Reputation operates separately.
Who is MGMT Core™ best for?
MGMT Core™ is ideal for businesses that want:
- Predictable reputation growth
- Always-accurate listings
- Better AI and search visibility
- Fewer manual reputation tasks
Is there a contract?
MGMT Core™ is available on:
- Monthly plans
- Annual plans (discounted)
No long-term lock-in beyond billing terms.